Cardzilla Delivery Information

GREETING CARDS.

All our greeting cards are sent out in a cardboard backed envelope for safe delivery.  Orders will be sent by Royal Mail 1st Class.

FLOWERS

All flowers are Local delivery only at the moment.  Please contact us to see where we can deliver.  

GIFTS.

The postage cost for our gifts are calculated on the weight of the order. This will appear at checkout.

All our goods are made to order, therefore goods will be despatched within 48 hours of receipt, except Fridays when they will be despatched the following monday.  Orders taken on Bank Holidays will be despatched within 48 hours of re-opening.

All our orders are send by Royal Mail 1st Class Recorded Delivery.  This means a signature will be required from the recipient, and you can check on line to make sure your parcel has been delivered.  Please allow 2-3 working days for delivery. (also 48 hours for your order to be made).

We cannot guarantee delivery dates once your order has been despatched so suggest if possible you order early to avoid any delays and disappointment.

Once your order has been posted we cannot be held responsible for late deliveries, lost items or damaged goods.  If you do receive a damaged item, please take photographs of the damaged item in its original packaging, and email us from our contact us page with the information.  We will then proceed to get a refund from the Royal Mail for damages, and for a refund. 

If you require a quicker deliver time please phone or email from the contact us page and we will do our upmost to arrange that for you, obviously there will be an extra charge but we cannot guarantee quicker delivery unless you arrange it with us first.  (but please take into consideration all goods are made upon receipt of order).

We also do local delivery we are in the Birmingham B27 7TS area, so please feel free to phone us to see if we can delivery for you, if it is a little further afield we can deliver for a small charge.  Please call us and we will do out best for you.

 

 

 

 

 

 

 

 

PLEASE NOTE THE DISPATCH DATE IS THE DAY WE SEND YOUR GOODS NOT THE DAY THEY ARE DUE TO BE DELIVERED.

Site Closure

From the 22nd December until the 3rd January 2017 Cardzilla will unfortunately not be able to process any orders.

We apologise for the inconvenience but business will be back to normal on the 4th January 2017

Thank you